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Quality Management and TickIT

15/01/2013 - 19:00
15/01/2013 - 21:00

Speaker: Graham Gee

Please register for this event here.

7:00pm Refreshments, 7:30pm Main Talk

Room 0.5 East Building, University of Bath

TickITplus provides a detailed but pragmatic set of business–oriented requirements for companies already holding or seeking certification to international standards. The scheme currently covers ISO 9001:2008 (for Quality Management) and ISO/IEC 20000-1:2011 (Service Management), but will shortly expand to include ISO/IEC 27001:2005 (Information Security Management). Having the certification demonstrates an organisation's commitment to quality, process improvement and its ability to deliver.

TickITplus has replaced TickIT, which was introduced in the early 1990s, and is required by many organisations when procuring software, including the Ministry of Defence. All TickIT–certified companies will need to migrate to TickITplus by December 2014 or lose their TickIT registration.

The key enhancement offered by TickITplus over TickIT is that it adds a capability/maturity dimension, meaning that rather than being a simple ‘tick in a box’, it offers five levels of capability that organisations can adopt as a business performance improvement framework. This makes TickITplus a comparable alternative to the Capability Maturity Model Integration (CMMi).

Graham Gee has 25+ years' experience in IT, including more than 20 in Quality Assurance and Quality Assurance. He helped IPL to become only the 4th organisation to receive TickITplus certification and is ideally placed to advise other organisations who are looking to upgrade their TickIT certification to TickITplus. Having worked for a wide variety of organisations and market sectors (both private and public sector, in the UK and mainland Europe), Graham believes he has a fair degree of real-world experience. He is a long- standing MBCS, fairly recently upgraded to FBCS, and has a PhD in submillimetre observations of star formation in dark clouds